The call analysis module is a tool that allows reporting and analysis of outgoing and incoming calls from the headquarters as well as the time of logging agents into individual groups in the headquarters.
With the innovaphone control panel, we have access to recorded calls. 
Access to reports is provided by a website based on the IIS web server.

Daily
report Report for days
Report for DDI
numbers Report for groups of DDI
numbers Detailed report billing Summary report for extension
numbers Detailed report/billing
Login summary report Login
detailed report